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FAQ

Common Questions Answered By Our Engineers

Everything You Need To Know

Have questions about camera placement, internet needs, warranty or AMC? Find clear answers below.

For a standard 4-camera home or small shop setup, our engineers typically complete the wiring, camera mounting, DVR setup, and mobile phone app configuration within 3 to 5 hours.

Yes, absolutely! We connect your DVR or NVR to your broadband router or WiFi. You can view live footage and play back recordings on your smartphone (Android and iOS) from anywhere in the world.

All branded cameras and DVRs (CP PLUS, Hikvision, Dahua) come with a 2-Year official manufacturer warranty. In addition, Cyber Vision Enterprise provides on-site replacement assistance and technical support.

With modern H.265+ video compression, a 1TB surveillance hard drive can store approximately 15 to 20 days of continuous footage for 4 Full HD cameras. With motion detection recording enabled, it can store 30+ days.

Yes, we provide 100% free on-site surveys across Delhi, Noida, Greater Noida, and Ghaziabad to assess camera vantage points, cable distances, and power requirements before finalizing the estimate.

Our AMC package includes routine scheduled quarterly maintenance visits, lens focusing and dust cleaning, power adapter checks, hard disk health checks, and unlimited emergency breakdown service calls.

Have a Question Not Listed Here?

Our technical support team is available 7 days a week to assist you.

Call +91 9654304262 Contact Support Desk